CUSTOMER TESTIMONIALS

Brandon was an excellent sales rep! He was easy to talk to ,and answered all my questions and concerns. He was able to provide excellent finance options and it overall was a very pleasant experience. Thank you!

I had a great experience at Loyalty Toyota in Richmond, VA. They offer a wide range of services for cars, and I highly recommend them if you're considering buying a car. If you're interested, give them a call for more information. Wayne Epps was especially helpful in securing a great deal for us.

I had a great experience at loyalty Jeremiah provide amazing customer service will definitely be buying all my cars at loyalty Toyota

Brandon Davis was a salesman I spoke with recently about a crown. He did an amazing job informing me about every spec I needed to hear about and was very kind while staying professional. He deserves more recognition. Thank you Mr. Davis! 👏

I loved my sales man!! Jeremiah!!

Had a great time at the dealership. A wonderful group of guys there! Especially Brandon Davis, an incredible sales rep who knows his business. He was able to go above and beyond to provide the best deal for me. A much needed character In todays car market!

I recently stopped by to test drive a Prius. I’ve always been a little leery working with “shady car salesmen”- just based on my experience. Much to my surprise, Donavian changed that and eased a lot of my car buying anxiety. He’s patient, understanding and very thorough.

Donavian G. was a great salesman who answered all my question'’s about the vehicle I was inquiring about. Very detail oriented that made my buying experiences leas stressful.

Service Beyond Believe! A-1 Service! Never Worry // Sunbit Payment Plan.

5 stars due to Stewart, my advisor. He went above and beyond for me today. And, I appreciate it .

Ask for Stephen Crutcher! Excellent service! Knowledgeable and on task.

Chris B is the best salesman. He was personable, professional and patient. See him for next new/used car needs. Great experience.

First time purchasing a new vehicle and the dealership made every effort to make me comfortable with my purchase. Great sales team. Dondrell has a lot of knowledge and gives you very good customer service. Would recommend to anyone looking for a great Toyota

Carsten was the best completely transparent made buying the vehicle a breeze very happy with my purchase!

S.K was very informative about the vehicle and very supportive due to our Tim constraints. Whole process was smooth and easy. Very helpful with everything. So glad he was here that day!

I recently achieved my aspiration of owning a Toyota Camry LE from Loyalty Toyota, attributable to the exceptional assistance provided by salesperson SK. His remarkable professionalism and extensive knowledge contributed to a highly satisfactory experience. SK dedicated time to ensure that I comprehended every feature of the Camry LE and answered all my inquiries with patience. I did not feel pressured to make a hasty decision; instead, SK concentrated on assisting me in identifying the optimal option aligned with my needs and budget. I wholeheartedly recommend SK to anyone seeking an inspiring and enjoyable car-buying experience. Thanks to his commitment, I am now driving the ideal vehicle for my personal and professional journey.

Just purchased a new car from Loyalty Toyota and SK, Austin and Shawn were amazing!!! SK, the salesperson, was very patient and answered all of our questions. Highly recommend him if you want a kind (not aggressive) salesperson!! Austin was eager to help us and made himself available with the negotiation.

Was able to buy my new Car here yesterday and it was a great experience. SK was a pleasure to work with and I am very happy with my new RAV4!

Madison connected me with SK today and he was great to work with. SK made sure I new how to use all the features on the new care and how they have changed from my previous vehicle. He was really easy to work with and friendly. Thanks.

I called Loyalty Toyota looking for a specific trim Of RAV4. I was connected with S.K, he said they had the trim I was looking for and within minutes I had pictures, specs and a personalized video of the RAV4 I wanted! I couldn’t make it to the dealership till the next day. He kept fantastic communication and took into consideration the distance we were driving to purchase this RAV4! S.K was absolutely amazing the whole way through! Best car buying experience I have ever had! I will definitely be spreading the word! Thank you, S.K!